Session 83782b9a-d7a0-4477-ae73-114d0a802412

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Session `83782b9a-d7a0-4477-ae73-114d0a802412`

{"ts":"2026-03-25T09:02:47.057Z","source":"client","kind":"realtime_error","data":{"type":"error","event_id":"event_DNEQQ2iOJUIZXweGGkGlR","error":{"type":"invalid_request_error","code":"missing_required_parameter","message":"Missing required parameter: 'session.type'.","param":"session.type","event_id":null}}}
{"ts":"2026-03-25T09:02:47.198Z","source":"client","kind":"system","data":{"msg":"started","persona":"SILENCIEUX","manager_context":"je suis cadre dans une ESN j'encadre un consultant en mission que je ne vois pas au quotidien et j'ai eu le retour de mon point de contact que fait part d'un retour du client chez qui est mon consultat et le retour est négatif sur la communication"}}
{"ts":"2026-03-25T09:02:52.155Z","source":"client","kind":"manager_said","data":{"text":"De ta posture, ça va pas du tout, t'es pas professionnel.","persona":"SILENCIEUX"}}
{"ts":"2026-03-25T09:02:53.187Z","source":"client","kind":"manager_turn","data":{"trigger":"final_pause_950ms","exchangeCount":1,"persona":"SILENCIEUX","manager_text":"De ta posture, ça va pas du tout, t'es pas professionnel.","manager_context":"je suis cadre dans une ESN j'encadre un consultant en mission que je ne vois pas au quotidien et j'ai eu le retour de mon point de contact que fait part d'un retour du client chez qui est mon consultat et le retour est négatif sur la communication"}}
{"ts":"2026-03-25T09:02:53.239Z","source":"client","kind":"judge_manager_quick","data":{"overall":{"desc_ok":false,"score_0_100":20,"issues":["jugement","pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat","jugement_sans_faits","forced_bad_by_guard"],"rewrite_desc":""},"sentences":[],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":true,"sequence_observed":[],"missing":["D","E","S","C"]},"tone":{"label":"judgmental","ok":false,"signals":[],"issues":["judgmental"]},"active_listening":{"score_0_100":20,"ok":false,"signals":[],"missing":["question_ouverte","reformulation","validation_émotionnelle"]},"trajectory":"flat","summary":"forced_bad_by_guard"}}
{"ts":"2026-03-25T09:02:54.647Z","source":"client","kind":"agent_text","data":{"exchangeCount":1,"persona":"SILENCIEUX","manager_text":"De ta posture, ça va pas du tout, t'es pas professionnel.","agent_text":"…Ouais, bon.","desc":{"overall":{"desc_ok":false,"score_0_100":20,"issues":["jugement","pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat","jugement_sans_faits","forced_bad_by_guard"],"rewrite_desc":""},"sentences":[],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":true,"sequence_observed":[],"missing":["D","E","S","C"]},"tone":{"label":"judgmental","ok":false,"signals":[],"issues":["judgmental"]},"active_listening":{"score_0_100":20,"ok":false,"signals":[],"missing":["question_ouverte","reformulation","validation_émotionnelle"]},"trajectory":"flat","summary":"forced_bad_by_guard"},"arousal":3}}
{"ts":"2026-03-25T09:02:57.591Z","source":"client","kind":"manager_said","data":{"text":"Je suis vraiment en colère.","persona":"SILENCIEUX"}}
{"ts":"2026-03-25T09:02:58.367Z","source":"client","kind":"manager_turn","data":{"trigger":"final_pause_700ms","exchangeCount":2,"persona":"SILENCIEUX","manager_text":"Je suis vraiment en colère.","manager_context":"je suis cadre dans une ESN j'encadre un consultant en mission que je ne vois pas au quotidien et j'ai eu le retour de mon point de contact que fait part d'un retour du client chez qui est mon consultat et le retour est négatif sur la communication"}}
{"ts":"2026-03-25T09:02:58.424Z","source":"client","kind":"judge_manager_quick","data":{"overall":{"desc_ok":false,"score_0_100":30,"issues":["pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"],"rewrite_desc":""},"sentences":[],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":true,"sequence_observed":[],"missing":["D","E","S","C"]},"tone":{"label":"neutral","ok":true,"signals":[],"issues":[]},"active_listening":{"score_0_100":20,"ok":false,"signals":[],"missing":["question_ouverte","reformulation","validation_émotionnelle"]},"trajectory":"flat","summary":"quick_estimate"}}
{"ts":"2026-03-25T09:02:58.529Z","source":"server","kind":"judge_manager","data":{"manager_text":"De ta posture, ça va pas du tout, t'es pas professionnel.","manager_context":"je suis cadre dans une ESN j'encadre un consultant en mission que je ne vois pas au quotidien et j'ai eu le retour de mon point de contact que fait part d'un retour du client chez qui est mon consultat et le retour est négatif sur la communication","raw":"{\"overall\":{\"desc_ok\":false,\"score_0_100\":0,\"issues\":[\"jugement\"],\"rewrite_desc\":\"\"},\"sentences\":[{\"text\":\"De ta posture, ça va pas du tout, t'es pas professionnel.\",\"D\":false,\"E\":false,\"S\":false,\"C\":false,\"score_0_100\":0,\"issues\":[\"jugement\"]}],\"desc_steps\":{\"D_present\":false,\"E_present\":false,\"S_present\":false,\"C_present\":false,\"sequence_ok\":false,\"sequence_observed\":[],\"missing\":[\"D\",\"E\",\"S\",\"C\"],\"notes\":[]},\"tone\":{\"label\":\"judgmental\",\"ok\":false,\"signals\":[],\"issues\":[\"jugement\"]},\"active_listening\":{\"score_0_100\":0,\"ok\":false,\"signals\":[],\"missing\":[]},\"strengths\":[],\"improvements\":[],\"trajectory\":\"flat\",\"summary\":\"\"}","judged":{"overall":{"desc_ok":false,"score_0_100":0,"issues":["jugement"],"rewrite_desc":""},"sentences":[{"text":"De ta posture, ça va pas du tout, t'es pas professionnel.","D":false,"E":false,"S":false,"C":false,"score_0_100":0,"issues":["jugement"]}],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":false,"sequence_observed":[],"missing":["D","E","S","C"],"notes":[]},"tone":{"label":"judgmental","ok":false,"signals":[],"issues":["jugement"]},"active_listening":{"score_0_100":0,"ok":false,"signals":[],"missing":[]},"strengths":[],"improvements":[],"trajectory":"flat","summary":""}}}
{"ts":"2026-03-25T09:03:00.629Z","source":"client","kind":"agent_text","data":{"exchangeCount":2,"persona":"SILENCIEUX","manager_text":"Je suis vraiment en colère.","agent_text":"…Ouais.","desc":{"overall":{"desc_ok":false,"score_0_100":30,"issues":["pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"],"rewrite_desc":""},"sentences":[],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":true,"sequence_observed":[],"missing":["D","E","S","C"]},"tone":{"label":"neutral","ok":true,"signals":[],"issues":[]},"active_listening":{"score_0_100":20,"ok":false,"signals":[],"missing":["question_ouverte","reformulation","validation_émotionnelle"]},"trajectory":"flat","summary":"quick_estimate"},"arousal":3}}
{"ts":"2026-03-25T09:03:03.187Z","source":"server","kind":"judge_manager","data":{"manager_text":"Je suis vraiment en colère.","manager_context":"je suis cadre dans une ESN j'encadre un consultant en mission que je ne vois pas au quotidien et j'ai eu le retour de mon point de contact que fait part d'un retour du client chez qui est mon consultat et le retour est négatif sur la communication","raw":"{\"overall\":{\"desc_ok\":false,\"score_0_100\":0,\"issues\":[\"pas_de_faits\",\"pas_de_solution\",\"pas_de_contrat\"],\"rewrite_desc\":\"\"},\"sentences\":[{\"text\":\"Je suis vraiment en colère.\",\"D\":false,\"E\":false,\"S\":false,\"C\":false,\"score_0_100\":0,\"issues\":[]}],\"desc_steps\":{\"D_present\":false,\"E_present\":false,\"S_present\":false,\"C_present\":false,\"sequence_ok\":false,\"sequence_observed\":[],\"missing\":[\"D\",\"E\",\"S\",\"C\"],\"notes\":[]},\"tone\":{\"label\":\"judgmental\",\"ok\":false,\"signals\":[],\"issues\":[\"jugement\"]},\"active_listening\":{\"score_0_100\":0,\"ok\":false,\"signals\":[],\"missing\":[]},\"strengths\":[],\"improvements\":[],\"trajectory\":\"flat\",\"summary\":\"\"}","judged":{"overall":{"desc_ok":false,"score_0_100":0,"issues":["pas_de_faits","pas_de_solution","pas_de_contrat"],"rewrite_desc":""},"sentences":[{"text":"Je suis vraiment en colère.","D":false,"E":false,"S":false,"C":false,"score_0_100":0,"issues":[]}],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":false,"sequence_observed":[],"missing":["D","E","S","C"],"notes":[]},"tone":{"label":"judgmental","ok":false,"signals":[],"issues":["jugement"]},"active_listening":{"score_0_100":0,"ok":false,"signals":[],"missing":[]},"strengths":[],"improvements":[],"trajectory":"flat","summary":""}}}
{"ts":"2026-03-25T09:03:03.249Z","source":"client","kind":"judge_manager","data":{"overall":{"desc_ok":false,"score_0_100":0,"issues":["pas_de_faits","pas_de_solution","pas_de_contrat"],"rewrite_desc":""},"sentences":[{"text":"Je suis vraiment en colère.","D":false,"E":false,"S":false,"C":false,"score_0_100":0,"issues":[]}],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":false,"sequence_observed":[],"missing":["D","E","S","C"],"notes":[]},"tone":{"label":"judgmental","ok":false,"signals":[],"issues":["jugement"]},"active_listening":{"score_0_100":0,"ok":false,"signals":[],"missing":[]},"strengths":[],"improvements":[],"trajectory":"flat","summary":""}}
{"ts":"2026-03-25T09:03:11.462Z","source":"client","kind":"manager_said","data":{"text":"Qu'est-ce que tu proposes de devant ça là ? Seul manque de professionnalisme ?","persona":"SILENCIEUX"}}
{"ts":"2026-03-25T09:03:12.945Z","source":"client","kind":"manager_turn","data":{"trigger":"final_pause_1400ms","exchangeCount":3,"persona":"SILENCIEUX","manager_text":"Qu'est-ce que tu proposes de devant ça là ? Seul manque de professionnalisme ?","manager_context":"je suis cadre dans une ESN j'encadre un consultant en mission que je ne vois pas au quotidien et j'ai eu le retour de mon point de contact que fait part d'un retour du client chez qui est mon consultat et le retour est négatif sur la communication"}}
{"ts":"2026-03-25T09:03:13.001Z","source":"client","kind":"judge_manager_quick","data":{"overall":{"desc_ok":false,"score_0_100":20,"issues":["jugement","pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"],"rewrite_desc":""},"sentences":[],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":true,"sequence_observed":[],"missing":["D","E","S","C"]},"tone":{"label":"judgmental","ok":false,"signals":[],"issues":["judgmental"]},"active_listening":{"score_0_100":50,"ok":false,"signals":["question_ouverte"],"missing":["reformulation","validation_émotionnelle"]},"trajectory":"flat","summary":"quick_estimate"}}
{"ts":"2026-03-25T09:03:14.627Z","source":"client","kind":"agent_text","data":{"exchangeCount":3,"persona":"SILENCIEUX","manager_text":"Qu'est-ce que tu proposes de devant ça là ? Seul manque de professionnalisme ?","agent_text":"Euh… sais pas.","desc":{"overall":{"desc_ok":false,"score_0_100":20,"issues":["jugement","pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"],"rewrite_desc":""},"sentences":[],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":true,"sequence_observed":[],"missing":["D","E","S","C"]},"tone":{"label":"judgmental","ok":false,"signals":[],"issues":["judgmental"]},"active_listening":{"score_0_100":50,"ok":false,"signals":["question_ouverte"],"missing":["reformulation","validation_émotionnelle"]},"trajectory":"flat","summary":"quick_estimate"},"arousal":2}}
{"ts":"2026-03-25T09:03:21.008Z","source":"server","kind":"judge_manager","data":{"manager_text":"Qu'est-ce que tu proposes de devant ça là ? Seul manque de professionnalisme ?","manager_context":"je suis cadre dans une ESN j'encadre un consultant en mission que je ne vois pas au quotidien et j'ai eu le retour de mon point de contact que fait part d'un retour du client chez qui est mon consultat et le retour est négatif sur la communication","raw":"{\"overall\":{\"desc_ok\":false,\"score_0_100\":20,\"issues\":[\"pas_de_faits\",\"pas_d_impact\",\"pas_de_solution\",\"pas_de_contrat\"],\"rewrite_desc\":\"Le client a remonté un retour négatif sur ta communication. Que peux-tu faire pour améliorer cette situation ?\"},\"sentences\":[{\"text\":\"Qu'est-ce que tu proposes de devant ça là ?\",\"D\":false,\"E\":false,\"S\":false,\"C\":false,\"score_0_100\":0,\"issues\":[]},{\"text\":\"Seul manque de professionnalisme ?\",\"D\":false,\"E\":false,\"S\":false,\"C\":false,\"score_0_100\":0,\"issues\":[\"pas_de_faits\",\"pas_d_impact\"]}],\"desc_steps\":{\"D_present\":false,\"E_present\":false,\"S_present\":false,\"C_present\":false,\"sequence_ok\":false,\"sequence_observed\":[],\"missing\":[\"D\",\"E\",\"S\",\"C\"],\"notes\":[]},\"tone\":{\"label\":\"judgmental\",\"ok\":false,\"signals\":[\"manque de professionnalisme\"],\"issues\":[\"jugement\"]},\"active_listening\":{\"score_0_100\":0,\"ok\":false,\"signals\":[],\"missing\":[\"reformulation\",\"question_ouverte\"]},\"strengths\":[],\"improvements\":[\"ajouter des faits observables\",\"exprimer l'impact sur l'équipe ou l'organisation\",\"proposer une solution concrète\",\"demander un engagement ou une échéance\"],\"trajectory\":\"flat\",\"summary\":\"\"}","judged":{"overall":{"desc_ok":false,"score_0_100":20,"issues":["pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"],"rewrite_desc":"Le client a remonté un retour négatif sur ta communication. Que peux-tu faire pour améliorer cette situation ?"},"sentences":[{"text":"Qu'est-ce que tu proposes de devant ça là ?","D":false,"E":false,"S":false,"C":false,"score_0_100":0,"issues":[]},{"text":"Seul manque de professionnalisme ?","D":false,"E":false,"S":false,"C":false,"score_0_100":0,"issues":["pas_de_faits","pas_d_impact"]}],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":false,"sequence_observed":[],"missing":["D","E","S","C"],"notes":[]},"tone":{"label":"judgmental","ok":false,"signals":["manque de professionnalisme"],"issues":["jugement"]},"active_listening":{"score_0_100":0,"ok":false,"signals":[],"missing":["reformulation","question_ouverte"]},"strengths":[],"improvements":["ajouter des faits observables","exprimer l'impact sur l'équipe ou l'organisation","proposer une solution concrète","demander un engagement ou une échéance"],"trajectory":"flat","summary":""}}}
{"ts":"2026-03-25T09:03:21.072Z","source":"client","kind":"judge_manager","data":{"overall":{"desc_ok":false,"score_0_100":20,"issues":["pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"],"rewrite_desc":"Le client a remonté un retour négatif sur ta communication. Que peux-tu faire pour améliorer cette situation ?"},"sentences":[{"text":"Qu'est-ce que tu proposes de devant ça là ?","D":false,"E":false,"S":false,"C":false,"score_0_100":0,"issues":[]},{"text":"Seul manque de professionnalisme ?","D":false,"E":false,"S":false,"C":false,"score_0_100":0,"issues":["pas_de_faits","pas_d_impact"]}],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":false,"sequence_observed":[],"missing":["D","E","S","C"],"notes":[]},"tone":{"label":"judgmental","ok":false,"signals":["manque de professionnalisme"],"issues":["jugement"]},"active_listening":{"score_0_100":0,"ok":false,"signals":[],"missing":["reformulation","question_ouverte"]},"strengths":[],"improvements":["ajouter des faits observables","exprimer l'impact sur l'équipe ou l'organisation","proposer une solution concrète","demander un engagement ou une échéance"],"trajectory":"flat","summary":""}}
{"ts":"2026-03-25T09:03:26.129Z","source":"client","kind":"manager_said","data":{"text":"C'est à dire Tu sais pas, je veux dire, c'est quand même fou, tu tu vas chez un client, tu tu parles pas bien, on est obligé de m'appeler moi, ça met dans une posture hyper désagréable.","persona":"SILENCIEUX"}}
{"ts":"2026-03-25T09:03:28.005Z","source":"client","kind":"manager_turn","data":{"trigger":"final_pause_1800ms","exchangeCount":4,"persona":"SILENCIEUX","manager_text":"C'est à dire Tu sais pas, je veux dire, c'est quand même fou, tu tu vas chez un client, tu tu parles pas bien, on est obligé de m'appeler moi, ça met dans une posture hyper désagréable.","manager_context":"je suis cadre dans une ESN j'encadre un consultant en mission que je ne vois pas au quotidien et j'ai eu le retour de mon point de contact que fait part d'un retour du client chez qui est mon consultat et le retour est négatif sur la communication"}}
{"ts":"2026-03-25T09:03:28.064Z","source":"client","kind":"judge_manager_quick","data":{"overall":{"desc_ok":false,"score_0_100":30,"issues":["pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"],"rewrite_desc":""},"sentences":[],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":true,"sequence_observed":[],"missing":["D","E","S","C"]},"tone":{"label":"neutral","ok":true,"signals":[],"issues":[]},"active_listening":{"score_0_100":20,"ok":false,"signals":[],"missing":["question_ouverte","reformulation","validation_émotionnelle"]},"trajectory":"flat","summary":"quick_estimate"}}
{"ts":"2026-03-25T09:03:29.352Z","source":"client","kind":"agent_text","data":{"exchangeCount":4,"persona":"SILENCIEUX","manager_text":"C'est à dire Tu sais pas, je veux dire, c'est quand même fou, tu tu vas chez un client, tu tu parles pas bien, on est obligé de m'appeler moi, ça met dans une posture hyper désagréable.","agent_text":"Mm… je note la posture.","desc":{"overall":{"desc_ok":false,"score_0_100":30,"issues":["pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"],"rewrite_desc":""},"sentences":[],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":true,"sequence_observed":[],"missing":["D","E","S","C"]},"tone":{"label":"neutral","ok":true,"signals":[],"issues":[]},"active_listening":{"score_0_100":20,"ok":false,"signals":[],"missing":["question_ouverte","reformulation","validation_émotionnelle"]},"trajectory":"flat","summary":"quick_estimate"},"arousal":2}}
{"ts":"2026-03-25T09:03:35.446Z","source":"server","kind":"judge_manager","data":{"manager_text":"C'est à dire Tu sais pas, je veux dire, c'est quand même fou, tu tu vas chez un client, tu tu parles pas bien, on est obligé de m'appeler moi, ça met dans une posture hyper désagréable.","manager_context":"je suis cadre dans une ESN j'encadre un consultant en mission que je ne vois pas au quotidien et j'ai eu le retour de mon point de contact que fait part d'un retour du client chez qui est mon consultat et le retour est négatif sur la communication","raw":"{\"overall\":{\"desc_ok\":false,\"score_0_100\":10,\"issues\":[\"pas_de_faits\",\"pas_d_impact\",\"pas_de_solution\",\"pas_de_contrat\"],\"rewrite_desc\":\"\"},\"sentences\":[{\"text\":\"C'est à dire Tu sais pas, je veux dire, c'est quand même fou, tu tu vas chez un client, tu tu parles pas bien, on est obligé de m'appeler moi, ça met dans une posture hyper désagréable.\",\"D\":false,\"E\":false,\"S\":false,\"C\":false,\"score_0_100\":10,\"issues\":[\"pas_de_faits\",\"pas_d_impact\",\"pas_de_solution\",\"pas_de_contrat\"]}],\"desc_steps\":{\"D_present\":false,\"E_present\":false,\"S_present\":false,\"C_present\":false,\"sequence_ok\":false,\"sequence_observed\":[],\"missing\":[\"D\",\"E\",\"S\",\"C\"],\"notes\":[]},\"tone\":{\"label\":\"judgmental\",\"ok\":false,\"signals\":[\"ton condescendant\"],\"issues\":[\"jugement\"]},\"active_listening\":{\"score_0_100\":0,\"ok\":false,\"signals\":[],\"missing\":[\"reformulation\",\"question_ouverte\",\"validation_émotionnelle\",\"invitation_à_réagir\"]},\"strengths\":[],\"improvements\":[\"éclaircir les faits observables\",\"décrire l'impact sur l'équipe ou l'organisation\",\"formuler une demande ou une solution concrète\",\"appeler à un engagement ou à un échéance\"],\"trajectory\":\"flat\",\"summary\":\"\"}","judged":{"overall":{"desc_ok":false,"score_0_100":10,"issues":["pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"],"rewrite_desc":""},"sentences":[{"text":"C'est à dire Tu sais pas, je veux dire, c'est quand même fou, tu tu vas chez un client, tu tu parles pas bien, on est obligé de m'appeler moi, ça met dans une posture hyper désagréable.","D":false,"E":false,"S":false,"C":false,"score_0_100":10,"issues":["pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"]}],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":false,"sequence_observed":[],"missing":["D","E","S","C"],"notes":[]},"tone":{"label":"judgmental","ok":false,"signals":["ton condescendant"],"issues":["jugement"]},"active_listening":{"score_0_100":0,"ok":false,"signals":[],"missing":["reformulation","question_ouverte","validation_émotionnelle","invitation_à_réagir"]},"strengths":[],"improvements":["éclaircir les faits observables","décrire l'impact sur l'équipe ou l'organisation","formuler une demande ou une solution concrète","appeler à un engagement ou à un échéance"],"trajectory":"flat","summary":""}}}
{"ts":"2026-03-25T09:03:35.513Z","source":"client","kind":"judge_manager","data":{"overall":{"desc_ok":false,"score_0_100":10,"issues":["pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"],"rewrite_desc":""},"sentences":[{"text":"C'est à dire Tu sais pas, je veux dire, c'est quand même fou, tu tu vas chez un client, tu tu parles pas bien, on est obligé de m'appeler moi, ça met dans une posture hyper désagréable.","D":false,"E":false,"S":false,"C":false,"score_0_100":10,"issues":["pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"]}],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":false,"sequence_observed":[],"missing":["D","E","S","C"],"notes":[]},"tone":{"label":"judgmental","ok":false,"signals":["ton condescendant"],"issues":["jugement"]},"active_listening":{"score_0_100":0,"ok":false,"signals":[],"missing":["reformulation","question_ouverte","validation_émotionnelle","invitation_à_réagir"]},"strengths":[],"improvements":["éclaircir les faits observables","décrire l'impact sur l'équipe ou l'organisation","formuler une demande ou une solution concrète","appeler à un engagement ou à un échéance"],"trajectory":"flat","summary":""}}
{"ts":"2026-03-25T09:03:36.343Z","source":"client","kind":"manager_said","data":{"text":"Ça veut dire quoi pour toi la posture tu tu ? Ça c'est du bon sens quand même.","persona":"SILENCIEUX"}}
{"ts":"2026-03-25T09:03:37.834Z","source":"client","kind":"manager_turn","data":{"trigger":"final_pause_1400ms","exchangeCount":5,"persona":"SILENCIEUX","manager_text":"Ça veut dire quoi pour toi la posture tu tu ? Ça c'est du bon sens quand même.","manager_context":"je suis cadre dans une ESN j'encadre un consultant en mission que je ne vois pas au quotidien et j'ai eu le retour de mon point de contact que fait part d'un retour du client chez qui est mon consultat et le retour est négatif sur la communication"}}
{"ts":"2026-03-25T09:03:37.890Z","source":"client","kind":"judge_manager_quick","data":{"overall":{"desc_ok":false,"score_0_100":30,"issues":["pas_de_faits","pas_d_impact","pas_de_solution","pas_de_contrat"],"rewrite_desc":""},"sentences":[],"desc_steps":{"D_present":false,"E_present":false,"S_present":false,"C_present":false,"sequence_ok":true,"sequence_observed":[],"missing":["D","E","S","C"]},"tone":{"label":"neutral","ok":true,"signals":[],"issues":[]},"active_listening":{"score_0_100":75,"ok":true,"signals":["question_ouverte","reformulation"],"missing":["validation_émotionnelle"]},"trajectory":"flat","summary":"quick_estimate"}}
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{"ts":"2026-03-25T09:03:51.692Z","source":"client","kind":"manager_said","data":{"text":"Donc voilà ce que tu vas faire là pour que ça change.","persona":"SILENCIEUX"}}
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{"ts":"2026-03-25T09:04:02.902Z","source":"client","kind":"manager_said","data":{"text":"Oh là là donc bon écoute là j'en ai marre. J'ai dit tout ce que j'avais à dire, donc maintenant je veux plus avoir des appels comme ça.","persona":"SILENCIEUX"}}
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